At Vivian Journey, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information when you interact with us:
Name
Shipping Address
Phone Number
Email Address
We collect this information solely to process your orders and provide a smooth shopping experience.
2. How We Use Your Information
We use your personal information to:
Process and deliver your orders
Respond to your inquiries
Send order updates or important notifications
We do not sell, rent, or share your information with third parties for marketing purposes.
3. Payment Information
Vivian Journey currently accepts Cash on Delivery (COD) only. We do not collect or store credit/debit card or other online payment information.
4. Data Security
We implement reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.
5. Opt-Out Instructions
You can opt out of receiving non-transactional communications (such as promotions or updates) by emailing us at:
📧 [email protected]
Subject Line: “Opt-Out Request”
Please allow up to 5 business days for your request to be processed.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: